Insights

Payment processing, explained plainly.

You don’t need to become a payments expert. These guides explain the terms and the questions worth asking, in plain English.

More Insights

PAYMENT BASICS

Payment Processor vs. Payment Gateway vs. Merchant Account: What Is the Difference?

Three terms that get used as if they mean the same thing. Here is what each one does and how they fit together.

5 min read

Read the guide

POS & INTEGRATIONS

POS System vs. Standalone Card Terminal: Which Setup Fits Your Business?

A plain comparison of a full point-of-sale system and a standalone card terminal, and the questions that usually decide which one fits.

4 min read

Read the guide

PAYMENT BASICS

Payment Processing Rates vs. Value: What to Look At Beyond the Rate

How payment processing fees are built, what people overlook, and what else to weigh when you compare two offers.

4 min read

Read the guide

PAYMENT BASICS

Interchange, Explained in Plain English

What interchange is, who sets it, who gets it, and why the markup is where offers differ.

4 min read

Read the guide

PAYMENT BASICS

How to Read Your Merchant Processing Statement

How to sort the lines on a processing statement into groups and which questions to ask about the ones you cannot explain.

4 min read

Read the guide

PAYMENT BASICS

Cash Discounting vs. Surcharging: How Each Program Works

How cash discount and surcharge programs differ, what each looks like to a customer, and what to confirm first.

4 min read

Read the guide

PAYMENT BASICS

What Does a Merchant Services Provider Actually Do?

What a merchant services provider does, what it does not, and how to find out who actually holds your account.

4 min read

Read the guide

PAYMENT BASICS

Hidden Fees and Red Flags in a Merchant Services Agreement

The clauses worth a careful read in a merchant services agreement, what hidden fees usually are, and the red flags to slow down for.

5 min read

Read the guide

PAYMENT BASICS

Chargebacks: How They Work and Who Pays

How a chargeback works step by step, who usually pays, and what a business can do to prevent and answer disputes.

5 min read

Read the guide

PAYMENT BASICS

Can You Negotiate Your Processing Rates? What Is and Is Not Negotiable

Which processing charges the card networks set, which your provider sets, and how to ask about the ones that can be discussed.

4 min read

Read the guide

SWITCHING & SPECIAL CASES

How to Switch Payment Processors Without Disrupting Sales

What to check before switching processors, the things that tend to trip a switch, and a calm order of steps that keeps sales moving.

4 min read

Read the guide

HEALTHCARE PAYMENTS

Patient Payments: Why Collections Stall and What Practices Can Look At

Why patient balances linger, where front-desk time goes, and the questions worth asking when you want paying to be easier for patients and staff.

4 min read

Read the guide

These guides are for general education, not legal or financial advice.

Have a question the guides don’t answer?

Tell us about your business and what you’re trying to solve.